Elements and Performance Criteria
- Provide information and support related to hearing and ear health
- Provide accurate information to the community about hearing and ear health and related risk factors
- Provide information about the importance of regular hearing checks, compliance with treatment regimens and medications, and the need to follow-up and monitor ear problems
- Discuss issues relating to the impact of diet on hearing and ear health
- Provide information on available health care resources and services, including specialist resources
- Follow-up hearing and ear health care programs
- Evaluate hearing and ear health programs in line with organisation guidelines and community requirements
- Maintain client confidentiality in line with organisation guidelines
- Regularly update and maintain records of hearing and ear health care programs according to organisational policies and procedures
- Implement strategies to manage and improve hearing and ear health in line with community requirements and organisation guidelines